Our Policies


Notice to all Guests:
Spa Sydell was purchased by Advanced Dermal Sciences, DBA Spa Sydell Integrative Aesthetics, in September 2017. As an act of good will towards the many loyal clients of Spa Sydell, the new company honored past purchases clients made with the original Spa Sydell.

Effective November 1, 2019, Spa Sydell Integrative Aesthetics is only accepting packages and certificates that were purchased under the new ownership, beginning September 2017 and after.

Cancellations
If you need to make a change to your reservation, please provide 24 hours notice to avoid a cancellation fee. The cancellation fee for most services is $50. Injectable consultations have a $75 cancellation fee. For holidays, we require 48 hours notice. Please call 404-255-7727 to make adjustments to your reservation.

Returns and Refunds
Gift certificates are refundable 30 days from date of purchase with receipt. Products are refundable 10 days from date of purchase with receipt. Series are not refundable. Cash or check returns will be refunded by check within 21 business days.

Questions about your service? Not sure how things work here at Spa Sydell? If you’re still feeling unsure or have questions not addressed here, please feel free to reach out to us at 404-255-7727!

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